The Kangaroo club Ilkley

Nursery Policy and Procedures

The following is provided for your information:All policies can be viewed in full on request.


The Kangaroo Club Children's nursery is registered for:

Twelve Children between the ages of 3 months - 2 years (Bambi's Forest) Twenty Children between the ages of 18 months and 2.5 years (Mowgli's Jungle) Seventeen Children between the ages of 2-5 years (Fantasia) Twenty-four Children between the ages of 3-5 years (Aladdin's Cave)17 Children between 4- 8 Years (Enchanted castle)

Places will be available to all children providing there is a space at the required time. If the nursery is full, a waiting list will be formed and places will be offered on a first come first served basis.

As a Children's nursery we will not discriminate against any child on the grounds of Sex, Religion, colour or race.

Healthy Food & Oral health policy

As children grow so do their nutritional needs. Greater quantities are needed during growth spurts and when they become mobile. The diet should contain sufficient amounts of protein, carbohydrates, fats, vitamins and minerals. To ensure that each child is receiving a nutritionally balanced diet we must follow the guidelines set out in this policy.

  • The four weeks menu plan must be followed.
  • Where at all possible fresh produce must be used.
  • No salt will be added into cooking. Small amounts of herbs and spices may be used as an alternative.
  • Food must look colourful and appetizing.
  • Food must be served at the correct temperature.
  • Fresh diluted juice must only be given at lunch and tea time when the stomach is lined, all other times only water or milk will be given.
  • Children's food and drink intake should be monitored.
  • If an alternative is offered to a child it must be a healthy one.
  • Where possible children with intolerances must be given similar typed meals so they do not feel excluded from the group.
    *Any cakes brought in for birthdays must be pre packed and have a full ingredients list. Only a small amount will be distributed to each child at meal times and the remainder of the cake will be sent home.
    Sweets and sugary foods will not be used as a reward system.
    *Food must be checked weekly, must be in date and suitable for consumption.(The menu can be altered to incorperate food with a use by date providing the menu is balanced and healthy at all times).
    *It is nursery practice that children learn about Healthy food and dental hygiene through discussions and activities within the nursery.

Special Educational Needs Policy Aims and Objectives of Policy

The emphasis of our SEN policy is on the early identification of any difficulties a child may have, and on offering an appropriate learning environment in which we provide a range of differentiated activities to meet all individual needs.

We aim to develop a partnership with parents and will always consult with parents if we feel a child is having difficulties.

A child's progress will be observed, monitored and recorded as appropriate. Staff will liaise closely with the SENCO on setting appropriate targets.

We will liaise with other professionals to ensure we are offering effective provision of children with special educational needs.

Special Educational Needs Co-ordinator (Senco) And Arrangements For Co-ordinating Educational Provision For Children With Sen

Cathy Greenwood is the designated SENCO (special educational needs co-ordinator.

  • The SENCO's role is to ensure that staff understand, are familiar with and follow the SEN practice. They will promote the effective relationships with parents of children with SEN.
  • The SENCO will liaise with other professionals and agencies when appropriate.
  • They are responsible for promoting staff development in relation to SEN, and ensuring appropriate SEN training for staff.
  • The SENCO will monitor the SEN policy, and set dates for evaluation and review.
  • The SENCO will contribute to any written reports to parents on the SEN policy.

Admissions Arrangements

When considering admissions, a child with SEN should be treated no less favorably than applications from other children.

Our admissions policy is that all children are welcome. Staffing ratios may affect our ability to offer suitable provisions for certain children and individual cases are discussed between families and the management.

We will welcome all children and aim to respond appropriately to each child's background and individual needs. We ask parents to give as much notice as possible if a child is disabled or has special educational needs. This will enable us to explore with parents and with any outside professionals how we can provide most effectively for that child.

Specialist Facilities and Staffing

We have a named member of staff working as the SENCO, who has attended training for working with children with SEN. We also work closely with health visitors, who train staff in attending to children with physical needs.

Allocation of Resources

When appropriate, staff are available to work with children on an individual basis to help them to gain their potential.

We provide a range of resources to promote early language and literacy skills such as objects boxes, photographs, pictures, pop up books, textile books, story and nursery rhyme tapes, topic books, magazines etc.

Identification, Assessment and Review Arrangements

When it is identified that a child may have special educational needs, two stages of action may be taken. The first is early years action when the child's needs are attended to within the setting. The second is early years action plus, when staff and the child's parents work with professionals to achieve the child's potential.

Early years action
When it has been decided through observation of a child that there is cause for concern, the parents of the child will be invited to discuss the concern with the SENCO or other appropriate member of staff. Staff and parents will then discuss how the concern will be addressed and monitored and set a review date. The observations will be recorded in the child's individual file. An IEP may then be set up if more progress is needed, whereby Specific targets are set in conjunction with the SENCO and parents. A review date for the IEP will then be set. Observations will be carried out on the child to record their progress in relation to the targets. At the review meeting the child's progress will be reviewed and we will work with parents to decide on the next stage of action.We understand that a child's parents have the right to request a needs assesment for an EHC plan.

Early years action plus
Outside professionals may be needed to assist in developing a new IEP. In this case

written permission from parents will be gained from the SENCO.

The early years action procedures will be followed. The setting and parents will then take advice from the LEAs educational psychologist/assessment team with regard to a formal assessment and procedures relating to the possibility for the child having a statement of Special Educational Needs.

Arrangements For Including Children With Sen in The Early Years Setting as a Whole

The layout of the setting can be adapted to cater for individual special educational needs. We endeavor to provide a range of leaming activities, sensory equipment etc to suit all children's individual needs. If the need arises we will contact the relevant agencies to give support to both staff and children (e.g. teaming sign language etc) All children will be accommodated in our setting in an inclusive manner. Activities will be adapted both inside and out, to allow for full participation of all children (e.g. playing and throwing rather than kicking ball game with the group if one child is in a wheelchair)
Adults will enable children to make choices for themselves from an early age and support them in making friends and staying safe and healthy.

Monitoring and Evaluating the Sen Policy

The SENCO- Cathy Greenwood will work with relevant staff to monitor and evaluate the policy and practice. When monitoring and evaluating the policy we take in to account a number of points:

  • How well the identification procedures have enabled us to attend to children with difficulties.
  • Whether children have attained individual targets.
  • How efficient record keeping has been in following a child's progress.
  • How well parents have been informed about their child's provision.
  • Staffs feelings about assessment and planning of children with special educational needs.
  • The special needs policy will be reviewed on an annual basis.

Complaints in Relation to Sen Provision

Complaints regarding SEN provision within the setting should be made to the management and SENCO.

If a complaint is made then it will be treated with confidentiality by all staff, and we will adhere to resolve the problem.

If the complaint is made to a staff member then they will report it to their supervisor and management who will tend to the problem.

All complaints and action taken will be recorded in the complaints book.

Sen Training

The SENCO will attend courses for professional development and will relay any relevant information back to staff. We offer a range of books and articles on special needs, which are available for staff to borrow at any time.

Partnership with Parents

We understand the importance of involving parents in all issues concerning their child. If we feel through observation and assessment that a child is having difficulties then we will arrange a meeting with parents to discuss the concern and to work out a plan of action. If it is decided that a professional should be contacted with regard to a specific child, parental consent will always be gained first. Any discussions or decision-making in relation to the educational provision and arrangements made to meet the child's individual needs will always be done with the involvement of parents. Review meetings will be arranged to allow parents and staff to discuss the child's progress.

Links with Support Services and other Agencies

When we feel that a professional, agency or support service are needed to gain advice on an individual child we will firstly gain parental consent. The area SENCO will often be contacted first, and they will then recommend the professional relevant to that child.

With high aspiration and the right support the vast majority of young people can go on to achieve successful long term outcomes in adult life.

Fire Drill/ Evacuation Procedure

The Kangaroo Club is committed to ensuring the Health and Safety of it's Children,, Employees, visitors and contractors within the building. Each week the fire alarm is tested. the results are fully documented and action taken if necessary. Every six weeks we hold a fire drill / Evacuation practice. The results are closely monitored and improvements made wherever possible.

When the alarm is sounded

All staff members must assist in leading the children quickly calmly and safely off of the premises, to the car park, which is the designated assembly point.

The nursery management will collect the central register, emergency contact numbers and check the nursery is clear before leaving the building to join the children, Nursery Nurses, Nursery Assistants at the assembly point for roll call.

The person in charge will phone the emergency services as soon as possible and contact Parents/ guardians to let them know the situation, reassure them that their children are safe and arrange collection.

There must be no attempt to re-enter the building, until we have had the confirmation that all is safe by the Emergency services and the 'all clear' has been given.

Operational Procedure for Outings

At the Kangaroo Club we aim for children to have as much experience, knowledge and understanding of the outside world as possible. The way in which we do this is to let them take part in external visits e.g. Train Station (Transport), Post Office (Work in the community) & Local Farms (Wild Life)

Whilst out on external visits we follow strict guidelines to ensure that outings are organized and safe at all times;

  • Children must have written permission from a parent / guardian.
  • There must be at least one supervisor present Staff to child ratios must not exceed 1:3.
  • A peadiatric first aider is always present on all outings.
  • In outings where small children are present, prams and wrist straps must be used.
  • Under no circumstances must the group split up.
  • The supervisor must take the nursery mobile phone and be contactable at all times.
  • A bag containing first aid materials and supplies must be taken.

Safeguarding children policy

Safeguarding, in its widest sense, is safeguarding children from harm or potential harm. We have a great responsibility as a nursery for the welfare and well being of all children in our care and believe that we have a duty to act as quickly and responsibly in any instance that may come to our attention. If the nursery has reason to believe that a child in our care is being abused, ill treated or neglected in any way, we reserve the right to make a full report to the Bradford Safeguarding Children's Board (social services) and seek their advice on any steps that need to be taken. We will work alongside parents and carers to offer any support needed. Telephone numbers of local support groups and other useful numbers will be made available so parents can seek the support needed for their individual case.

Named Safeguarding officer: Gemma Hall
Deputy Named safeguarding officers:Joanna Voss
Cathy Greenwood
Laura Dolan


Pysical abuse may involve hitting, shaking, throwing, poisoning, burning or scalding, drowning, suffocating or otherwise causing physical harm to a child. Physical harm may also be caused when a parent/carer fabricates the symptoms of, or deliberately induces ilness in a child.
Action will be taken if we suspect a child is being physically abused.


  • Any sign of a mark or injury will be recorded in our incident book on the child's arrival into nursery.
  • The recorded incident will be discussed with the parent/guardian.
  • Any discussion will be recorded and the parent guardian will have access to any recordings made.
  • If there are any queries regarding the injury, as a nursery we refer to, and follow the flow chart in the What to do if you are worried a child is being abused book. Ultimately we may need to make a referral to Bradford Safeguarding Children's Board (BSCB) and also inform OFSTED.

Sexual abuse involves forcing or enticing a child or young person to take part in sexual activities. The activities may include physical contact, including penetrative or non penetrative acts. they may include non contact activities, such as involving children looking at, or in the production of sexual online images, watching sexual acivities, or encouraging children to behave in sexually inappropriate ways.

Action will be taken if we witness a child displaying inappropriate knowledge or sexual behaviour through speech, action, pictures or play.

  • Any concerns will be discussed with the Nursery manager.
  • The incident will be reported to BSCB and OFSTED.

Emotional abuse is the persistant emotional maltreatment of a child such as to cause severe and persistant adverse effects on the child's emotional development. It may involve conveying to children that they are worthless or unloved, inadequate or valued only in so far as they meet the needs of the other person. It may feature developmentally inappropriate expectations being imposed on the children. Some level of emotional abuse is involved in all types of maltreatment of a child, though it may occur alone.

Action will be taken if as a team we feel a child is suffering as a result of persistent ill treatment or rejection.
  • Any concern we have will be discussed with the parent/guardian.
  • Any discussion will be recorded and the parent/guardian will have access to any recordings made.
  • If there are queries regarding the circumstances, the BSCB and OFSTED will be informed.

Action will be taken if we believe a child is suffering from persistent neglect resulting in damage to their health and development causing failure to thrive.

  • Any concern we have will be discussed with the parent/guardian.
  • Any discussion will be recorded and the parent will have access to any recordings made.
  • If there are any queries regarding the circumstances, the BSCB and OFSTED will be informed.
At the kangaroo club we aim to provide a happy, safe and stimulating environment where children can develop to their full potential. We will ensure that a child is never put at risk while in the charge of our team and ensure that no member of staff is left to work on their own with any child within the setting.

From the beginning of employment all of our staff will receive training on protecting children from abuse. Should a member of staff have any concerns about any child in their care they have the responsibility to tell a senior member of staff immediately who will file a report to management for evaluation, if there appears to be any queries regarding
the suspected abuse, the child protection unit in the Local Authority will be notified, confidentiality will be kept at all times.

Mobile phones are not allowed within the children's play room/areas. Anyone found to have a mobile phone in the children's play room/ areas will be subject to formal disiplinary.

Personal cameras are not allowed within the children's play areas. Anyone found to have a personal camera will be subject to formal disiplinary. The only camera allowed to be used is the nursery camera which must be signed out by a member of management and signed back in after use. It is the responsibility of management to check that the memory card is present at hand over and also present at the end of the session.

If an allegation is made against a member of our Team, OFSTED and the Local Authority Child protection unit will be informed and the nursery disciplinary procedure will be followed:

  • The nursery will contact OFSTED immediately.
  • The nursery will inform the local social services.
  • Dependant on the severity of the allegation the nursery holds the right to suspend the member of staff or confine to desk duties.
  • A full investigation of the allegation will take place.
  • All interviews and findings will be recorded, copied & passed on to the relevant organisations.
  • Founded allegations will result in termination of the employee.
Useful Telephone numbers:
OFSTED Tel 0300 123 1231
Children's social
services initial
contact point
(office hours) Tel 01274 437500
Duty coordinator at social services
Tel 01274 434343
Social services
emergency duty
team out of
office hours Tel 01274 431010
Bradford safeguarding
children's Board Tel 01274 434361

Health & Safety

At the Kangaroo Club Children's Nursery we believe it is of up most importance to ensure the health, wellbeing and safety of staff, parents, children and visitors.

It is essential that illness be kept to a minimum, to achieve this it is important that we exclude anyone suffering from contagious infections.

Policy regarding the exclusion of sick children.
Please notify us immediately if your child is unwell with the nature of their illness. If your child is suffering from an infectious disease, please keep him or her at home until they are fully recovered. If your child becomes ill whilst at nursery, we will inform you immediately. The nursery reserves the right to refuse a child if they are infectious and not fit to attend and the right to take a child to hospital in the event of an emergency, with prior consent being completed by the parent on the enrolment form.


Infection Exclusion period
Chicken pox until spots are crusted of healed.
German Measles/ Measles    Five days from onset of rash
Impetigo Until lesions are healed
Scarlet Fever Five days from commencing antibiotics
Conjunctivitis No exclusion period.
Head lice after treatment (live eggs are removed)

In the nursery we have staff holding current qualifications in first aid, trained to deal with accidents and incidents, quickly, safely and hygienically.

First aid boxes are situated:
Bambi's Forest    (Baby changing room)
Fantasia (Baby changing room)
Aladdin's cave (Wash room)
Children's Kitchen Reception

First aid qualified people are - Joanna Voss, Gemma Hall, Tracy Fearnley and Margaret walch.

Any serious accidents or incidents which result in a child having to attend hospital which happen inside or outside of the building will be recorded and shared with the relevant people immediately (this must be done as soon as possible and no later than 14 days of the accident/incident occuring), 'RIDDOR' (Reporting of lnjuries, Disease and Dangerous Occurrences Regulations.)and OFSTED.

Medication will not be administered to any child without the parents/guardian's written authority. The following information will be recorded.
  • Child's Name/Age
  • Parents Authorisation (signature)
  • Name of medicine
  • Dosage of medicine to be administered
  • Time of last dose of medication.
  • Time needs administering
  • The exact time administered
  • The signature of staff member administering the medicine
  • The signature of staff member witnessing the medication being administered.
  • Parents signature when they collect their child at the end of the session.
If any children are on long-term medication a medical agreement will be drawn up between the child's parents/guardian and the nursery.

In case of an emergency, we ask that parents give prior written consent for their child to receive any medical treatment that is urgently necessary.

At The Kangaroo Club procedures are in place to prevent accidents from happening.

Staff/ Child ratios are correct at all times ensuring the children are supervised properly in activities and play.

The internal phone system prevents staff from having to leave the playrooms unnecessarily.

A risk assessment has been carried out on the nursery both inside and outside to prevent any accidents happening. Continuous risk assessments are in practice making sure play areas are safe before children are allowed to enter, creating a safe and happy environment.

The Kangaroo Club is committed to ensuring the health and safety of its children, employees, visitors and contractors, within the building. Each week the fire alarm is tested, the results of which are fully documented and action is taken if necessary. Every six weeks we hold a fire drill/ evacuation practice. The results are closely monitored and improvements made where ever possible.

Cleaning products and materials
The nursery follows COSHH (Control Of Substances Hazardous to Health) to ensure the safety at all times. All hazardous substances are stored safely away from the children's playrooms, in clear labeled containers. All staff are fully aware how to handle these substances, and know that they must use the protective clothing provided.

Risk management

Daily risk assesments will be carried out on the play rooms, equipment and outdoor area.

Risk assesments will be used for any potential hazard which could happen on the nursery premises.

If an accident happens due to equipment, room lay out or current procedure, a full risk assesment will be carried out and necessary changes will be made. Changes will be reviewed.

Risk assesments will be carried out for new equipment or change of layout of play areas.

All problems will be reprted to management immediately who will log them appropriately and inform relevant organisations. any damaged equipment will be removed immediately.

Useful numbers:

Riddor 0845 300 9923
OFSTED 0300 123 1231
Emergengy 999 OR 911

Equal Opportunities

The Kangaroo Club aims to give equal rights to each individual child in our care. All children will be respected and their individuality and potential recognized, valued and nurtured. Appropriate opportunities will be given to children to explore, acknowledge and value similarities and differences between themselves and others. No child will be discriminated against on the grounds of race, religion, sex or disability.

  • Resources will be chosen that give children a balanced view of the world and an appreciation of the diversity of our multi-racial society. For exampl throughout the rooms are a variety of books posters and role play equipmentthat portray many different cultures, race and religions. multicultural signs are also displayed around the nursery.
  • Cultural and dietary needs will be met.
  • We recognize bilingual/ multi-lingual children and families in our community and consider what part we play in meeting these needs.
  • We aim to show respectful awareness of all major events in the lives of the children and families in our nursery and in our society as a whole and to welcome diversity of backgrounds from which they come. In order to achieve this, we aim to acknowledge as many festivals, which are celebrated in our area and by the families in our nursery, as we can.
  • Discriminatory behaviour or remarks by children or adults are unacceptable and we will aim to be sensitive to the feelings of the victim and to help those responsible to understand and overcome prejudices.
  • We respect the beliefs of different faiths in our nursery

Complaints Procedure

The nursery complaints procedure is stated in the prospectus:

"If for any reason you have a complaint, please contact the manageress. Your complaint will be logged in the complaints book and every attempt will be made to overcome the problem as quickly as possible. In addition, a suggestion box is provided in the nursery entrance for your comments. good or bad".

Alternatively, you can contact:

National Busness unit
Piccadilly Gate,
Store Street,
M1 2WD
Telephone:0300 123 4666

Further policies and procedures are displayed in the reception area at The Kangaroo Club. If you would like to request copies of any of our policies and procedures please email: or Telephone 01943 817177

The Kangaroo Club, 11, Chantry Drive, Ilkley, West Yorkshire, LS29 9HU Tel: 01943 817177 : email: