The Kangaroo club Ilkley

Nursery Policy and Procedures

The following is provided for your information:All policies can be viewed in full on request.


The Kangaroo Club Children's nursery is registered for:

Twelve Children between the ages of 3 months - 2 years (Bambi's Forest) Twenty Children between the ages of 18 months and 3 years (Fantasia) Twenty four Children between the ages of 3-5 years (Jungle).

Places will be available to all children providing there is a space at the required time. If the nursery is full, a waiting list will be formed and places will be offered on a first come first served basis.

As a Children's nursery we will not discriminate against any child on the grounds of Sex, Religion, colour or race.

Healthy Food & Oral health policy

As children grow so do their nutritional needs. Greater quantities are needed during growth spurts and when they become mobile. The diet should contain sufficient amounts of protein, carbohydrates, fats, vitamins and minerals. To ensure that each child is receiving a nutritionally balanced diet we must follow the guidelines set out in this policy.

  • The four weeks menu plan must be followed.
  • Where at all possible fresh produce must be used.
  • No salt will be added into cooking. Small amounts of herbs and spices may be used as an alternative.
  • Food must look colourful and appetizing.
  • Food must be served at the correct temperature.
  • Fresh diluted juice must only be given at lunch and tea time when the stomach is lined, all other times only water or milk will be given.
  • Children's food and drink intake should be monitored.
  • If an alternative is offered to a child it must be a healthy one.
  • Where possible children with intolerances must be given similar typed meals so they do not feel excluded from the group.
    *Any cakes brought in for birthdays must be pre packed and have a full ingredients list. Only a small amount will be distributed to each child at meal times and the remainder of the cake will be sent home.
    Sweets and sugary foods will not be used as a reward system.
    *Food must be checked weekly, must be in date and suitable for consumption.(The menu can be altered to incorperate food with a use by date providing the menu is balanced and healthy at all times).
    *It is nursery practice that children learn about Healthy food and dental hygiene through discussions and activities within the nursery.

When the alarm is sounded

All staff members must assist in leading the children quickly calmly and safely off of the premises, to the car park, which is the designated assembly point.

The nursery management will collect the central register, emergency contact numbers and check the nursery is clear before leaving the building to join the children, Nursery Nurses, Nursery Assistants at the assembly point for roll call.

The person in charge will phone the emergency services as soon as possible and contact Parents/ guardians to let them know the situation, reassure them that their children are safe and arrange collection.

There must be no attempt to re-enter the building, until we have had the confirmation that all is safe by the Emergency services and the 'all clear' has been given.

Equality Policy Aims and Objectives of Policy

At the Kangaroo Club we are committed to ensuring that our setting is inclusive to all children and adults. The Kangaroo Club is committed to providing equality of opportunity and anti-discriminatory practice for all children and adults according to their individual needs. Discrimination on the grounds of gender, age, race, religion or belief, marriage or civil partnership, disability, sexual orientation, gender reassignment, pregnancy or maternity, ethnic or national origin, or political belief has no place within our nursery.
A commitment to implementing our equality policy will form part of each employee’s job description. Should anyone believe that this policy is not being upheld, it is their duty to report the matter to a member of the management team. Appropriate steps will be taken to investigate the matter and if such concerns are well founded, disciplinary action will be taken. The setting is committed to:

  • Recruiting, selecting, training and promoting individuals on the basis of occupational skills requirements. No one will be discriminated against.
  • Providing a secure environment in which all our children can flourish and all contributions are valued, children learn right from wrong and learn about similarities and differences between themselves and others.
  • Including and valuing the contribution of all families to our understanding of equality, inclusion and diversity
  • Providing positive non-stereotypical information
  • Continually improving our knowledge and understanding of issues of equality, inclusion and diversity
  • Regularly reviewing the effectiveness of our policy
By supporting all children to learn about our diverse society and to treat everyone as individuals will enable them to respect and treat each other in a considerate way. The setting has regard to the Counter Terrorism and Security Act which places a duty for early years providers “to have due regard to the need to prevent people from being drawn into terrorism”. (the Prevent Duty)

The setting demonstrates this within every day practice to ensure statutory guidance is followed by ensuring the values are achieved by:

Democracy: Making decisions together

All staff support all children to make their views and feelings known and count, to respect and value each others views and values and talk about their feelings. Staff support children to respect each other and contribute their ideas and come to decisions and share and turn-take.

Rule of Law:

Staff support children to understand their own and others behaviour and its consequences, and to learn to distinguish right form wrong. Staff work with children to establish rules of behaviour, for example, to agree rules about tidying up, expected levels of behaviour, for example, kind hands.

Individual Liberty: freedom for all:

Staff support children to develop a positive sense of themselves. Experiences provided enable all children to develop their knowledge and build their self-esteem and confidence in their own abilities. Staff encourage a range of experiences that encourage all children to explore their feelings and responsibility, talk about differences and understand that others may have different opinions.

Mutual Respect and Tolerance: treat others as you want to be treated:

Staff learn children to treat each other as we would like to be treated and support children to develop and form relationships with others. Staff provide experiences to enable children to learn about all faiths, cultures and races and respect everyone. Staff encourage children to share, take turns and respect each others opinions. Resources promote diverse attitudes and challenge stereotypes, for example stories that reflect and value diversity and resources and activities that challenge gender, cultural and racial stereotyping.

We aim to provide a warm and welcoming environment where children are supported to reach their full potential according to their individual needs. We aim to offer a childcare place, wherever possible, for all children and will aim to make reasonable adjustments within the setting to support any child with any learning difficulties and/ or disabilities.

This policy is underpinned by current legislation including:

  • Equality Act 2010
  • Special Educational Needs and Disability Code of Practice: 0-25 years
  • Children and Families Act 2014
  • Statutory Framework for the Early years Foundation Stage 2014
  • Special Educational Needs and Disability Regulations 2014
We use the definitions set out in the law to describe SEN and disabilities.
  • A child has SEN if they have a learning difficulty or disability which calls for special educational provision to be made for them.
  • For children aged two or more, special educational provision is educational provision that is additional to or different from that made generally for other children of the same age. For a child under two years, special educational provision means educational provision of any kind.
  • A disability is defined in the Equality Act 2010 as a ‘physical or mental impairment which has a long-term and substantial adverse effect on their ability to carry out normal day-to-day activities’. ‘Long term’ is defined as ‘a year or more’ and ‘substantial’ is defined as ‘more than minor or trivial’. This definition includes sensory impairments such as those affecting sight or hearing, and long-term health conditions such as asthma, diabetes, epilepsy and cancer. Children with such conditions do not necessarily have SEN, but there is a significant overlap between disabled children and those with SEN. Where a disabled child requires special educational provision they are also be covered by the SEN definition.

The setting has regard to the statutory guidance within the Special Educational Needs and Disability Code of Practice: 0-25 years (2014). We have clear arrangements in place to support children with SEN and disabilities. We aim to:

  • Recognise each child’s individual needs through gathering information from parents/ carers and other involved with the child on admission and through observations, assessment and regular reviews.
  • Ensure all staff understand their responsibilities to children with SEN and disabilities and have regard to the guidance given in the Special Educational Needs and Disability Code of Practice 2014
  • Plan, provide and support parents and carers to obtain any additional help or support for any needs not being met by the universal service provided by the nursery
  • Include all children and their families in our provision, making reasonable adjustments where needed
  • Provide well-informed and suitably trained practitioners to help support parents and children with special educational needs and/or disabilities
  • Identify any emerging concerns that might suggest a child has special educational needs and/or disabilities at the earliest opportunity and plan for those needs through a range of strategies
  • Share any information received and assessments made by the nursery with parents and support parents in seeking any help they or their child may need
  • Seek any additional help including requesting an Education, Health and Care (EHC) Needs Assessment where the nursery’s own actions are not helping the child to make progress
  • Work in partnership with parents and other agencies in order to meet the individual children’s needs, including health services and the local authority, and seek advice, support and training where required
  • Monitor and review our practice and provision and, if necessary, make adjustments and seek specialist equipment and services if needed
  • Ensure all children are treated as individuals/ equals and are encouraged to take part in every aspect of the nursery day according to their individual needs and abilities
  • Ensure that gifted and talented children who learn more quickly are also supported
  • Encourage children to value and respect others
  • Challenge inappropriate attitudes and practices
  • Promote positive images and role models during play experiences and those with additional needs wherever possible
  • Celebrate diversity in all aspects of play and learning


We will:

  • Develop and maintain a core team of staff who are experienced in the acre of children with additional needs. Staff will be provided with specific training to help them make any special educational provision needed and meet the requirements of the Special Educational Needs and Disability Code of Practice 2014
  • Identify a member of staff to be our Special Educational Needs Coordinator (SENCO) and share their name with parents and carers
  • Provide a statement showing how we provide children with learning difficulties and/ or disabilities share this with staff, parents and other professionals
  • Ensure that the provision for children with learning difficulties and/ or disabilities is the responsibility of all members of staff in the nursery
  • Ensure that our inclusive admissions policy includes equality access and opportunity
  • Ensure that our physical environment is, as far as possible, suitable for children and adults with disabilities
  • Work closely with parents and carers to create and maintain a positive partnership which supports their child(ren)
  • Provide differentiated activities to meet all individual needs
  • Ensure all parents/carers are consulted with and kept informed at all stages of the assessment, planning, provision and review of their child’s care and education, including seeking any specialist advice
  • Ensure that children’s views are sought and listened to
  • When planning interventions and support, agree the outcomes and the expected impact on progress and a date for review
  • Hold review meetings with parents/carers at the agreed times and agree any changes or adjustments to support
  • Seek any further advice or support needed including multi-agency approaches, Early Support and requesting an Education, Health and Care (EHC) Needs Assessment where the nursery’s own actions are not helping the child make progress
  • Liaise with other professionals involved with the children with learning difficulties and/or disabilities and their families, including transfer arrangements to other settings and schools. We work closely with the next school or care setting and meet with them to discuss the child’s needs to ensure information is passed over appropriately
  • Provide parets/carers with information on sources of independent advice and support
  • Keep records of the assessment, planning and provision and review for children with learning difficulties and/or disabilities
  • Provide resources to support all children within the setting, for example providing resources in a variety of languages, media, role play equipment
  • Provide in-house and external training to all staff if required
  • Monitor and review our policy annually
The Role of the Special Needs Coordinator (SENCO)

The role of the SENCO is to provide a lead for staff in relation to SEN and disabilities and make sure procedures are followed, appropriate records kept and parents are involved. The child’s key person will be responsible for working with the child on a daily basis and for planning and delivering an individualised support plan. The particular responsibilities of the SENCO are:

  • ensuring all staff in the setting understand their responsibilities to children with SEN and the settings approach to identifying and meeting SEN
  • advising and supporting staff
  • ensuring parents/carers are closely involved throughout and that their insights inform action taken by the setting
  • liaising with professionals or agencies beyond the setting
The nursery SENCO is Cathy Greenwood.

Graduated Approach

In line with requirements of the Special Educational Needs and Disability Code of Practice, we take a graduated approach to working with children with emerging concerns and their families. This approach includes:

  • Ensuring we are meeting the child’s needs including seeking any specialist help from health, social services or other agencies
  • An agreement about the interventions and support needed and the expected impact on progress and a date for review
  • Implementation of the interventions or programmes agreed, including assessing the child’s response to the action taken
  • A review of the effectiveness of the support and its impact on the child’s progress by the key person, SENCO, the child’s parents/carers and the views of the child, including any agreed changes to outcomes and support
  • Revisiting this cycle of action to ensure the child’s needs are being met until intervention may no longer be required

Education, Health and Care (EHC) Needs Assessment and Plan

If for any reason the support through the nursery’s graduated approach is not sufficient to enable the child to make satisfactory progress, we may request, in consultation with the child’s parents/carers and any external agencies already involved, an assessment of the child’s needs by the local authority. This is called an Education, Health and care (EHC) assessment. The assessment will decide whether a child needs an EHC assessment plan. This plan sets out in detail the education, health and social care support that is to be provided to a child who has SEN or a disability. The local authority will consult with parents and let them know the outcome of the assessment.

Early Help Assessment

If we believe a child and their family would benefit from support from more than one agency, for example where a child may have difficulties linked to poor housing or difficult domestic circumstances, we may request or carry out an inter-agency assessment to get early support for the family. This early help assessment aims to ensure that the early help services are coordinated and not delivered in a disjointed way.

In our nursery we use the Common Assessment Framework (CAF)

Early Support

Where children have disabilities we may seek additional help and resources through the Early Support Programme which co-ordinates health, education and social care support for the parents and carers of disabled children from birth to adulthood. There is more information on the Council of Disabled Children website:

Operational Procedure for Outings

At the Kangaroo Club we aim for children to have as much experience, knowledge and understanding of the outside world as possible. The way in which we do this is to let them take part in external visits e.g. Train Station (Transport), Post Office (Work in the community) & Local Farms (Wild Life)

Whilst out on external visits we follow strict guidelines to ensure that outings are organized and safe at all times;

  • Children must have written permission from a parent / guardian.
  • There must be at least one supervisor present Staff to child ratios must not exceed 1:3.
  • A peadiatric first aider is always present on all outings.
  • In outings where small children are present, prams and wrist straps must be used.
  • Under no circumstances must the group split up.
  • The supervisor must take the nursery mobile phone and be contactable at all times.
  • A bag containing first aid materials and supplies must be taken.

Safeguarding children policy

Safguarding and promoting the welfare of children, for the sake of policy is defined as:

  • Protecting children from harm.
  • Preventing the impairment of children's health or development.
  • Ensuring that children are growing up in circumstances consistant with the provision of safe and effective care.
  • Taking action to enable all children to have the best outcomes.
    At The Kangaroo Club we support children within our care, protect them from maltreatment and have robust procedures in place to prevent the impairment of children's health and development.
We will work with the children, parents/carers, external agencies and the community to ensure the welfare and safety of children and give them the best possible start to life. Children have the right to be treated with respect and to be safe from any form of abuse.

With this in mind we will:
  • Create an environment to encourage children to develop a positive self image.
  • Encourage children to develop a sense of independence and autonomy in a way that is appropriate to their age and level of development.
  • Provide a safe and secure environment for all children.
  • Always listen to the children.
At the Kangaroo club we have a clear commitment to protecting children and promoting welfare. Should anyone believe that this policy is not being followed they have a responsibility to report the matter to a named safeguarding officer at the earliet opportunity.

Named Safeguarding officer: Gemma Hall
Deputy Named safeguarding officers:Joanna Voss
Cathy Greenwood
Laura Dolan
Early years practitionershave a duty to protect and promote the welfare of children. Due to the long hours of care that we provide, practitioners are often the first people to become aware that there may be a problem. The practitioners may possibly be the first people that children disclose to about a form of abuse they are experiencing.

Below is the procedure that will be followed if we have any reason to suspect that a child in our care is subject to welfare issues including Physical, Sexual,emotional abuse or neglect.

Our main responsibility is the welfare and well-being of all the children in our care. As such we believe we have a responsibility to the children, parents/carers and staff to act promptly and responsibly if we become aware of any safeguarding issues. The staff team as a whole will work as part of the wider multi-agency team where neededin the best interests of the child.

At The Kangaroo Club we aim to:
  • Ensure that children are never placed at risk whilst in the care of the nursery staff.
  • Ensue that confidentiality is maintained at all times.
  • Ensure that all staff have received training to understand the safeguarding policy and procedure, that they are also aware of signs of abuse and feel confident that they could identify them. Also that they fully understand what is meant by safeguarding and are aware of the many different ways in which children can be harmed, including harm from other children i.e bullying, discrimatory behaviour.
  • Ensure that all staff are familiar and updated regularly with safeguarding issues and procedures.
  • Most importantly keep the child at the center of all that we do.
  • Regularly review and update this policy and share any changes with staff where apporopriate.

Abuse and neglect are forms of maltreatment of a child. A child can be abused by either somebody harming them or by failing to protect them from harm. Children can be abused within the family , community or institution setting, either by someone known to them or by a stranger. Abusers can be a single adult, groups of adults, a child or children.

Listed below are signs and indicators of abuse, they may not necessarily indicate that a child has been/ is being abused but will alert staff that there may be a problem,particularly if a child is displaying a number of these symptoms or any of them to a degree.


Pysical abuse may involve hitting, shaking, throwing, poisoning, burning or scalding, drowning, suffocating or otherwise causing physical harm to a child. These symptoms may include bruising or injuries in an area that is not normal for a child e.g fleshy parts of the arms and legs, back, wrists,ankles and face.

Through play and exploration children do end up with cuts, grazes and bruises these should also be recorded in the incident file, the healthy child record and discussed with the parent/guardian and room supervisor.

  • Any sign of a mark or injury will be recorded in our incident book on the child's arrival into nursery.
  • The recorded incident will be discussed with the parent/guardian.
  • Any discussion will be recorded and the parent guardian will have access to any recordings made.
  • If there are any queries regarding the injury, as a nursery we refer to, and follow the flow chart in the What to do if you are worried a child is being abused book. Ultimately we may need to make a referral to Bradford Safeguarding Children's Board (BSCB) and also inform OFSTED.
Fabricated Illness

This is also a type of physical abuse, where a child is presented with an illness that has been fabricated by an adult carer, the carer may attempt to to seek out unecessary medical treatment or further investigation. The signs may include carer either exaggerating a real illness or symptoms or by completely fabricating illness and symptoms. The adult carer may also induce a physical ilness either through deliberate poisoning, starvation or an inappropriate diet. This may also be presented through false allegations of abuse or encouraging the child to appear disabled or ill to enable them to obtain unnecessary treatment or specialist support.


Sexual abuse involves forcing or enticing a child or young person to take part in sexual activities. The activities may include physical contact, including penetrative or non penetrative acts. they may include non contact activities, such as involving children looking at, or in the production of sexual online images, watching sexual acivities, or encouraging children to behave in sexually inappropriate ways.

Actionwill be taken if we witness a chld displayin inappropriate knowledge or sexual behaviour through speech, action, pictures or play. The child may also become worried when their clothing is removed, e.g to have their nappy changed.

The physical symptoms may include genital trauma, discharge and bruisesbetween legs or signsof sexually transmitted disease (STD). Emotional symptoms may include a noticeable change in the child's behaviour; they may either become withdrawn or extremely extroverted and outgoing. They may start to withdraw from a particular adult and become distressed if they attempt to touch them, on the other hand they may become particularly clingy to a potential abuser so any signs and symptoms should be looked at together and assessed as a whole.

If a child should start to openly discuss with an adult about abuse they may be experiencing; the procedure outlined later in the policy under 'recording suspicions od abuse and disclosures' will be followed.

  • Any concerns will be discussed with the nursery manager and the flow chart will again be referred to and followed.
  • The adult must reassure the child and listen without interrupting if the child wants to talk.
  • The observed behavior or discussions will be detailed in a confidential report.
  • The incident will be reported to the BSCB and OFSTED.

Emotional abuse is the persistent emotional maltreatment of a child such as to cause severe and persistent adverse effects on the child’s emotional development. It may involve conveying to children that they are worthless or unloved, inadequate or valued only insofar as they meet the needs of the other person. It may also involve an adult placing inappropriate developmental expectations upon the child Emotional abuse may also occur through a child witnessing domestic, alcohol or drug abuse by adults that are meant to be caring for them.
If a child is suffering from this form of abuse they are most likely to display extreme emotions, such as flinching away from an adult who is abusing them, becoming withdrawn, aggressive or clingy in attempt to receive their love and attention. Emotional abuse can be harder to identify as the child does not normally have any physical signs.

  • Any concern we have will be discussed with the parent/guardian.
  • The concern will be discussed with the room supervisor and the named safeguarding officer
  • Any discussion will be recorded and the parent/guardian will have access to any recordings made.
  • If there are queries regarding the circumstances, the flow chart will be followed and the BSCB and OFSTED will be informed
Action will be taken if we believe a child is suffering from persistent neglect resulting in damage to their health or displaying signs causing failure to thrive.
Signs may include a child continuously arriving at nursery unwashed and looking unkempt, wearing clothes that are too small, particularly footwear that is too small and may restrict the child’s growth. If a child arrives at nursery wearing the same nappy that they went home in the previous day or a child is suffering from an illness that is not being acknowledged by the parent. A child may also be constantly hungry either because a parent is starving the child or not providing sufficient food to meet the child’s needs.
Neglect may also be shown via emotional signs, e.g. a child that is not receiving the attention that they need at home they may begin to crave love and attention whilst at nursery. Neglect can also occur through pregnancy as a result of the mother’s misuse of alcohol and drugs.

  • Any concern we have will be discussed with the parent/guardian.
  • Any discussion will be recorded and the parent will have access to any recordings made.
  • If there are any queries regarding the circumstances, the flow chart will be followed and the BSCB and OFSTED will be informed.
Indicators of child abuse
  • Failure to thrive and meet developmental milestones
  • The child becoming withdrawn and fearful
  • Displaying aggressive behaviour
  • Injuries that either can’t be explained or conflicting accounts from staff or parents
  • Repeated injuries
  • Injuries or illness not being addressed by the parent/guardian.
Recording suspicions of abuse and disclosures
Staff must make an impartial report, with the support of the named safeguarding officer, of any observations that they make or disclosures that they witness. The report must include:
  • Child’s name
  • Child’s address
  • Child’s date of birth and age
  • Date and time of the observation or disclosure
  • The exact words spoken by the child
  • The exact position and type of injuries seen. These could be indicated on a body map.
  • Exact observation of an incident, must include any other witnesses
  • Name of who the incident/disclosure was reported to, along with the date and time and the name of any other persons who were present at the time.
  • Where appropriate, any discussion that is held with the parent/guardian
These reports should be signed by the person making the report and the manager and/or named safeguarding officer. They should then be dated and stored in a separate confidential file.
If a child should start to talk to an adult about abuse they may be experiencing it is vital that the adult does not promise to not tell anyone else as this promise can not be kept. The child must be allowed to talk freely and not to have words put in to their mouth. As soon as appropriate the details must be written down accurately without changing the words to make it sound better – it must be the exact words as spoken by the child.
After discussions with all concerned it may be thought necessary to raise the concern with Bradford Safeguarding Children’s Board (BSCB) and OFSTED. A common assessment framework may also be implemented. Staff involved may also be asked to supply details of any information that they may have regarding the child. As a nursery we expect all staff members to fully cooperate with BSCB and/or OFSTED as necessary to ensure the safety of the children.

Staffing and volunteering
It is the policy of The Kangaroo Club to provide a safe and secure environment for all children; therefore the nursery will not allow any adult who has not yet received their enhanced Disclosure and Barring service clearance, to be left alone with any child.
Through the induction process staff will receive basic safeguarding training and will also attend further safeguarding training either in-house or through an external training provider. This will include the procedures for spotting signs of abuse and noticing changes in behavior of the abused and abuser. How to record and report incidents accurately and how to create a safe and secure environment for the children attending the nursery.

Staff are provided with personal lockers where mobile phones must be stored; if a staff member is found using a personal mobile within the nursery (apart from the staff room) they will be subject to a formal disciplinary. There is a basic nursery mobile, without camera, which staff take when going on outings with the children.
As stated previously we have a named safeguarding officer and three deputy officers. The lead officer is responsible for safeguarding and coordinates safeguarding and welfare issues. The lead officer attends specific and relevant training that is cascaded back to the rest of the nursery team.
  • We provide appropriate staffing levels to meet the needs of the children
  • Candidates are informed that they must have an enhanced DBS check before positions can be confirmed. If applications are rejected due to information that has been disclosed, they have a right to be informed and to be able to challenge any information which they feel is incorrect.
  • We check staffs medical background to ensure there is no medical reason that makes them unsuitable to care for children.
  • We follow OFSTED requirements in respect of references and suitability checks for all adults to ensure that no disqualified or unfit person works at the nursery or has access to the children.
  • We request two written references before a staff member begins working with us, the candidate is informed that the contract is dependant on suitable references being provided.
  • All students must have an enhanced DBS check before starting their placement with us.
  • All students and volunteers are always supervised and are never left alone with the children.
  • We have full security systems at both the front and rear doors meaning that visitors can only be admitted by staff meaning no unauthorized visitors can have access to the nursery. All visitors must sign in and are not left unattended.
  • All staff are aware of the whistle blowing policy which will allow them to share any concerns that they may have about the conduct of any of their colleagues.
  • All staff have annual reviews where they have the opportunity to discuss any concerns they may have regarding safeguarding. It also provides senior staff to check if there are any changes in personal circumstances that may affect their suitability to work with children.
  • The organization of staff around the nursery allows for constant supervision and support from senior staff members.
Informing parents
Parents are usually the first point of contact, if there is a suspicion of abuse recorded parents are informed at the same time as the report is made. The exemption to this is when guidance from BSCB does not allow this. This is normally the case where the parent or family member is most likely the abuser, or where a child may be endangered by the disclosure. In cases such as this the investigating officers will be the ones to inform the parents.

All suspicions, enquiries and external investigations must be kept confidential and shared only with the relevant people. Any information that needs to be shared is done so under the guidance of the BSCB.

Support for families
The nursery strives to build trusting and supportive relations amongst families, staff and volunteers within the nursery. Whilst enquiries are being made in relation to safeguarding the nursery will continue to welcome the child and their family. They will not be judged and will be treated with respect whilst any external investigations are being carried out.

Employees or volunteers of the nursery
If an allegation is made against any staff member or volunteer we will follow the procedure below:
The allegation should be reported to the manager on duty. If this person is the subject of the allegation then the report should be made to the named safeguarding officer or the deputy manger.
The Local Authority Designated Officer (LADO), OFSTED and BSCB will then be immediately informed in order for the allegation to be to be investigated promptly by the appropriate bodies:
  • The LADO will be informed immediately for advice and guidance
  • A full investigation will be carried out by the appropriate professionals (LADO, OFSTED, BSCB) to ascertain how this allegation will be handled
  • The nursery will follow all instructions from the LADO, OFSTED and BSCB and will ask all staff to do the same and cooperate fully as required.
  • Support will be provided for all those involved in the investigation
  • The nursery reserves the right to suspend any staff member during an investigation
  • All information will be recorded and kept in a locked file
  • Unfounded allegations will result in rights being re-instated
  • Founded allegations will be passed onto the relevant organization, police, and will result in termination of employment. OFSTED will be informed of this decision and DBS will be informed to ensure their records are updated accordingly.
  • The nursery retains the right to dismiss any staff member in connection with a founded allegation following an inquiry.
  • Counselling will be available for any staff member who is affected by an allegation, also their colleagues and the parents.
Celebrating British values

As a nursery we value and celebrate the diversity of everybody at The Kangaroo Club, we also value and celebrate being part of Great Britain. We learn about the community, what’s right and wrong and Respect and tolerance of those with different faiths and beliefs. By supporting all children to learn about our diverse society and to treat everyone as individuals will enable them to respect and treat each other in a considerate way. The setting has regard to the counter terrorism and security Act which places a duty for early years providers “to have due regard to the need to prevent people from being drawn into terrorism”. (the Prevent Duty)


We understand the importance that parent’s, children and visitors to our nursery have the opportunity to voice views and opinions.

  • Suggestion boxes will be located at the front and back entrance to the nursery for parents to use allowing them to remain anonymous if they choose.
  • We will operate an open door policy for anyone who would like to discuss views and opinions.
  • We will send out an annual questionnaire for parents to help us understand how we can improve as a setting.
  • We will give children opportunity to create the rules for the individual rooms and they will be discussed and updated regularly.
  • Activities will be child led encouraging children to explore their interests and contribute ideas.
  • Children will always be listened to by adults and taught to listen carefully and with concern to others, respecting the right for each individual to have their opinions and voices heard.

The rule of Law

Children are taught the value and reasons behind rules and laws and how they help to protect us and consequences when laws rules are broken.

  • Children will be given opportunity to help to create the rules for the individual rooms and they will be discussed and updated regularly.
  • We will invite visitors from authorities such as police and fire services to discuss the importance in following rules to protect ourselves.
  • We will use resources such as books and pictures to help children understand about the importance of having laws and rules.

Individual liberty

As a nursery we promote freedom of choice and the right to respectfully express views and beliefs and have a say with regards to their individual learning. We provide a safe and supportive environment where children’s interests are valued.

  • Children’s interest sheets will be used for activities.
  • Children will be given a choice around participation.
  • Opportunities will be made available where children can learn the social and emotional skills they need to learn effectively, staff will encourage children to explore their feelings and responsibility, talk about differences and understand that others may have different opinions. (SEAL).

Mutual respect and Tolerance of those with different beliefs.

At The Kangaroo Club we aim to develop understanding of and respect for a wide range of religious values, languages and cultural traditions, beliefs and different ways of life, respecting everything and everyone.

  • We will learn trough storyboards, group time and play.
  • We will celebrate cultural traditions.
  • We will celebrate and enjoy learning about differences in countries and cultures around the world.

Useful Telephone numbers safeguarding

OFSTED Tel 0300 123 1231
Children’s social services initial
Contact point (office hours) Tel: 01274 437500
Duty coordinator at social services Tel: 01274 434343
Social services emergency duty team
Out of office hours Tel: 01274 431010
Bradford safeguarding children’s board Tel: 01274 434361

Health & Safety

At the Kangaroo Club Children's Nursery we believe it is of up most importance to ensure the health, wellbeing and safety of staff, parents, children and visitors.

It is essential that illness be kept to a minimum, to achieve this it is important that we exclude anyone suffering from contagious infections.

Policy regarding the exclusion of sick children.
Please notify us immediately if your child is unwell with the nature of their illness. If your child is suffering from an infectious disease, please keep him or her at home until they are fully recovered. If your child becomes ill whilst at nursery, we will inform you immediately. The nursery reserves the right to refuse a child if they are infectious and not fit to attend and the right to take a child to hospital in the event of an emergency, with prior consent being completed by the parent on the enrolment form.


Infection Exclusion period
Chicken pox until spots are crusted of healed.
German Measles/ Measles    Five days from onset of rash
Impetigo Until lesions are healed
Scarlet Fever Five days from commencing antibiotics
Conjunctivitis No exclusion period.
Head lice after treatment (live eggs are removed)

In the nursery we have staff holding current qualifications in first aid, trained to deal with accidents and incidents, quickly, safely and hygienically.

First aid boxes are situated:
Bambi's Forest    (Baby changing room)
Fantasia (Baby changing room)
Aladdin's cave (Wash room)
Children's Kitchen Reception

First aid qualified people are - Joanna Voss, Gemma Hall, Cathy Greenwood and Laura Dolan.

Any serious accidents or incidents which result in a child having to attend hospital which happen inside or outside of the building will be recorded and shared with the relevant people immediately (this must be done as soon as possible and no later than 14 days of the accident/incident occuring), 'RIDDOR' (Reporting of lnjuries, Disease and Dangerous Occurrences Regulations.)and OFSTED.

Medication will not be administered to any child without the parents/guardian's written authority. The following information will be recorded.
  • Child's Name/Age
  • Parents Authorisation (signature)
  • Name of medicine
  • Dosage of medicine to be administered
  • Time of last dose of medication.
  • Time needs administering
  • The exact time administered
  • The signature of staff member administering the medicine
  • The signature of staff member witnessing the medication being administered.
  • Parents signature when they collect their child at the end of the session.
If any children are on long-term medication a medical agreement will be drawn up between the child's parents/guardian and the nursery.

In case of an emergency, we ask that parents give prior written consent for their child to receive any medical treatment that is urgently necessary.

At The Kangaroo Club procedures are in place to prevent accidents from happening.

Staff/ Child ratios are correct at all times ensuring the children are supervised properly in activities and play.

The internal phone system prevents staff from having to leave the playrooms unnecessarily.

A risk assessment has been carried out on the nursery both inside and outside to prevent any accidents happening. Continuous risk assessments are in practice making sure play areas are safe before children are allowed to enter, creating a safe and happy environment.

The Kangaroo Club is committed to ensuring the health and safety of its children, employees, visitors and contractors, within the building. Each week the fire alarm is tested, the results of which are fully documented and action is taken if necessary. Every six weeks we hold a fire drill/ evacuation practice. The results are closely monitored and improvements made where ever possible.

Cleaning products and materials
The nursery follows COSHH (Control Of Substances Hazardous to Health) to ensure the safety at all times. All hazardous substances are stored safely away from the children's playrooms, in clear labeled containers. All staff are fully aware how to handle these substances, and know that they must use the protective clothing provided.

Risk management

Daily risk assesments will be carried out on the play rooms, equipment and outdoor area.

Risk assesments will be used for any potential hazard which could happen on the nursery premises.

If an accident happens due to equipment, room lay out or current procedure, a full risk assesment will be carried out and necessary changes will be made. Changes will be reviewed.

Risk assesments will be carried out for new equipment or change of layout of play areas.

All problems will be reprted to management immediately who will log them appropriately and inform relevant organisations. any damaged equipment will be removed immediately.

Useful numbers:

Riddor 0845 300 9923
OFSTED 0300 123 1231
Emergengy 999 OR 911

Complaints Procedure

The nursery complaints procedure is stated in the prospectus:

"If for any reason you have a complaint, please contact the manageress. Your complaint will be logged in the complaints book and every attempt will be made to overcome the problem as quickly as possible. In addition, a suggestion box is provided in the nursery entrance for your comments. good or bad".

Alternatively, you can contact:

National Busness unit
Piccadilly Gate,
Store Street,
M1 2WD
Telephone:0300 123 4666

Further policies and procedures are displayed in the reception area at The Kangaroo Club. If you would like to request copies of any of our policies and procedures please email: or Telephone 01943 817177

The Kangaroo Club, 11, Chantry Drive, Ilkley, West Yorkshire, LS29 9HU Tel: 01943 817177 : email: